Note: You may need to disconnect and re-connect your USB device after applying these settings to re-establish the connection.Ĭlick the Start button and select Control Panel. On your keyboard, press the Windows key + X and select Control Panel.Ĭlick Hardware and Sound, then click Power Options.Ĭlick Change plan settings for the plan you want to change.Ĭlick the plus sign (+) next to “USB settings” and “USB selective suspend setting” to expand the options and change the setting to Disabled. The steps below outline how to configure the USB root hub to stay on during hibernation, to prevent this from happening. If the USB device does not work after your computer has been in extended hibernation, it is likely that Windows has automatically turned off the USB Root hub to save power.

International orders will not be refunded for failure to pay import duties, taxes or fees.įor any other questions or inquiries, please contact us. Please contact the local customs office in the relevant jurisdiction for additional information on customs policies or duties.

You are responsible for paying any taxes, duties, customs fees, and/or VAT charged by your government, as UNITEK has no control over these charges and cannot predict what they may be. Orders shipped outside of the United States may be subject to import taxes, customs duties, fees, and/or VAT (Value Added Taxes) levied by the destination country. We cannot be responsible for lost or damaged packages.

Unitek is not responsible for delays in shipping caused by extraneous factors (such as incorrect addresses, weather, inspections, labor disputes, and/or transportation problems). The final shipping days are according to your local because of COVID-19 guidelines. Normal Shipping Times: 3-14 business days If the shipping rates do not generate, please contact us. For shipping quotes, 'Checkout' the item you want to buy, enter your shipping details and the shipping rates will automatically generate based on the item's weight and the delivery location.

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